Many practitioners feel they are unable to succeed with their most difficult clients. Often they feel they have not been taught everything they need to know as students; there is a secret they have yet to discover. The presenter will describe a video-based approach that shows master practitioners, regardless of theoretical orientation, using a critical thinking process. This presentation will help attendees to better conceptualize and articulate their own non-linear thinking, and be able to use it to improve their own practice of counseling and that of their students and supervises.